Privacy Policy

Effective Date: January 1, 2024

CFE Associates respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our electrical engineering services or visit our website.

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Contact us for electrical services or consultations
  • Fill out forms on our website or request quotes
  • Schedule appointments or electrical inspections
  • Sign contracts for electrical work
  • Communicate with us via phone, email, or in person

This information may include:

  • Name, address, phone number, and email address
  • Property details and electrical service requirements
  • Payment information for electrical services
  • Photos and documentation of electrical systems (with permission)

2. How We Use Your Information

We use your information to:

  • Provide electrical engineering services and consultations
  • Schedule and conduct electrical installations, repairs, and inspections
  • Process payments for electrical services
  • Communicate with you about your electrical projects
  • Send service reminders and safety information
  • Improve our electrical services and customer experience
  • Comply with legal and regulatory requirements

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

  • With subcontractors who assist in providing electrical services
  • With payment processors for billing purposes
  • When required by law or to protect our legal rights
  • With electrical inspectors and regulatory authorities as needed
  • In case of business transfer or merger

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Electrical service records are typically maintained for at least 7 years in accordance with industry standards.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications
  • File complaints with relevant authorities

7. Cookies and Website Usage

Our website uses cookies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

CFE Associates

178 Bennetts Farm Rd, Connecticut

Phone: (203) 431-2683

Email: harrylawson@cfelectroeng.com